Privacy Policy

Woof Love Play values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information collected through SMS opt-ins.

1. Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. Information We Collect

We may collect the following types of information:

  • Personal information (name, phone number, email address)
  • Pet information (name, breed, age, medical notes)
  • Booking and service history
  • Communication preferences, including SMS opt-in status

3. How We Use Your Information

Your information may be used to:

  • Provide and manage pet care services
  • Communicate with you regarding reservations and services
  • Send SMS notifications, reminders, and promotional messages (with consent)
  • Improve our services and customer experience
  • Comply with legal and regulatory obligations

4. SMS Privacy

  • Your phone number will only be used for communications from Woof Love Play.
  • SMS consent is not shared, sold, or rented to third parties.
  • Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Information Sharing

We do not sell or trade your personal information. We may share information only with:

  • Service providers who assist in operating our business (under confidentiality agreements)
  • Veterinary professionals in case of emergency
  • Legal authorities when required by law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You may:

  • Update or correct your personal information
  • Withdraw SMS consent at any time by replying STOP
  • Request information about how your data is used

8. Cookies & Website Data

If applicable, our website may use cookies or similar technologies to improve functionality and user experience.

9. Changes to This Privacy Policy

Woof Love Play may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.

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SOCIAL MEDIA

By checking this box, I consent to receive transactional messages related to my account, orders, or services I have requested from Woof Love Play. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out +1 561-621-4602

By checking this box, I consent to receive marketing and promotional messages, including special offers, discounts, new product updates among others from Woof Love Play. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out +1 561-621-4602.

Privacy Policy | Terms & Conditions